Hospitality recruitment app Supp calls gig-workers contractors. Some users say it leads to casual work without entitlements

Published August 8, 2026 · Category: News

Overview

Exclusive: Workers’ rights experts raise ‘alarm bells’ over app requiring ABNs for jobs they say lack worker autonomy

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Concerns have been raised that workers using an increasingly popular Australian hospitality gig-work app may be missing out on entitlements such as superannuation by being hired as “independent contractors”, similar to delivery riders.

Details

Launched in Melbourne in 2017, Supp describes itself as a “jobs marketplace”, where hospitality businesses can advertise available shifts to potential workers at an hourly rate, and where workers can secure ad-hoc employment. It was created by Kate and Cameron Reid, the owners of Lune Croissanterie, who maintain a financial stake in the company but are no longer on its board.

Source

Originally published at www.theguardian.com.

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